51. PELAKSANAAN TRAINING DALAM MENINGKATKAN KINERJA KARYAWAN (LENGKAP SAMPAI DAFTAR PUSTAKA)

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SKRIPSI PELAKSANAAN TRAINING DALAM MENINGKATKAN KINERJA KARYAWAN (Studi kasus pada CV. Gama Indonesia Kalpataru-Malang)




DAFTAR ISI
HALAMAN JUDUL..................................................................................... ii
LEMBAR PERSETUJUAN.......................................................................... iii
LEMBAR PENGESAHAN.......................................................................... iv
SURAT PERNYATAAN ............................................................................. v
HALAMAN PERSEMBAHAN.................................................................. vi
M O T T O...................................................................................................... ix
KATA PENGANTAR.................................................................................. xi
DAFTAR ISI.................................................................................................. xiii
DAFTAR TABEL.......................................................................................... xvii
DAFTAR GAMBAR .................................................................................... xviii
DAFTAR LAMPIRAN ................................................................................ xix
ABSTRAK...................................................................................................... xx
BAB I : PENDAHULUAN............................................................. 1
A. Latar Belakang ............................................................ 1
B. Rumusan Masalah...................................................... 6
C. Batasan Masalah......................................................... 7
D. Tujuan Penelitian ....................................................... 7
E. Manfaat Penelitian ..................................................... 7
BAB II : KAJIAN PUSTAKA ....................................................... 9
A. Penelitian Terdahulu ................................................. 9
B. Pengembangan Sumber Daya Manusia................. 11
C. Pengertian Outbound Training............................... 13
1. Membangun Karakter Tim Dalam Islam......... 16
2. Pribadi Mempesona Dalam Islam .................... 17
3. Pengembangan dan Citra Diri Islam................ 18
D. Metode Pelatihan dan Pengembangan .................. 19
E. 1. Metode Outbound Training .............................. 20
2. Materi Outbound Training ................................ 27
F. Kinerja......................................................................... 29
1. Pengertian Kinerja................................................ 29
a) Pengertian Kinerja Dalam Islam.................. 31
2. Langkah-langkah penilaian kinerja................... 32
3. Tujuan Penilaian Kinerja..................................... 34
4. Kerangka Berfikir ................................................ 38
BAB III : METODE PENELITIAN.............................................. 39
A. Lokasi Penelitian ....................................................... 39
B. Jenis Penelitian........................................................... 40
C. Subyek Penelitian...................................................... 41
D. Sumber Data............................................................... 42
1. Sumber Data Primer ........................................... 42
2. Sumber Data Primer ........................................... 42
E. Tehnik Pengumpulan Data...................................... 42
1. Pengamatan atau Observasi .............................. 43
2. Dokumentasi........................................................ 43
3. Wawancara atau Interview................................ 43
F. Instrumen Penelitian................................................. 44
1. Pedoman Wawancara (interview guide) ......... 44
2. Observasi .............................................................. 45
3. Catatan Lapangan ............................................... 45
G. Analisis Data.............................................................. 45
BAB IV : PEMBAHASAN DATA HASIL PENELITIAN........ 47
A. Paparan Data.............................................................. 47
1. Gambaran Umum Subyek Penelitian................ 47
a. Sejarah CV. GAMA INDONESIA.................. 47
b. Warung Pertama .............................................. 48
c. Era Waralaba..................................................... 50
d. Visi CV. GAMA INDONESIA ....................... 51
e. Misi CV. GAMA INDONESIA....................... 52
2. Budaya Kerja pada CV. GAMA........................ 52
3. Struktur Organisasi dan Job Discription............ 53
4. Cabang-cabang CV. GAMA .............................. 58
5. Aspek Kepegawaian ........................................... 59
a. Jumlah Karyawan............................................. 59
b. Tingkat Pendidikan Karyawan...................... 59
c. Jam dan Hari Kerja Karyawan........................ 60
d. Waktu Pelaksanaan Outbound Training ........ 61
e. Sistem Penggajian............................................. 63
f. Jaminan Sosial ................................................... 65
g. Produk-produk CV. GAMA............................ 66
1) Ayam Goreng Gama dan Fried Chiken.. 66
2) Resto dan Steak Gama............................... 67
3) GAMA Printing.......................................... 68
4) Belanja Gama .............................................. 68
5) Gama Pro..................................................... 69
h. Pemasaran.......................................................... 71
B. Pembahasan Data Hasil Penelitian ......................... 71
1. Pelaksanaan Outbound Training...................... 71
a. Materi Pelatihan ............................................... 72
b. Metode Pelatihan.............................................. 77
c. Kemampuan Instruktur .................................. 79
d. Fasilitas Pelatihan............................................. 82
1) Dasar Pemilihan Peserta Pelatihan.......... 91
2) Jumlah Karyawan Yang Ikut Pelatihan .. 94
3) Jenis Pelatihan............................................. 95
2. Kinerja................................................................... 98
a. Tingkat kemampuan dan keterampilan .... 98
b. Tingkat pengetahuan................................... 101
c. Semangat kerja.............................................. 103
d. Kelancaran pekerjaan .................................. 105
3. Faktor penghambat dalam meningkatkan
kinerja karyawan................................................ 107
4. Faktor pendukung dalam meningkatklan
kinerja karyawan................................................ 107
5. Upaya mengatasi faktor penghambat
dalam meningkatkan kinerja karyawan ......... 109
C. Pembahasan Dan Interprestasi Data ........................ 111
D. Pembahasan Pelatihan Dan Kinerja Dalam
Perspektif Islam........................................................... 117
BAB V : KESIMPULAN DAN SARAN .................................... 121
A. Kesimpulan .............................................................. 121
B. Saran .......................................................................... 122
DAFTAR PUSTAKA
LAMPIRAN
DAFTAR TABEL
Tabel 2.1 : Perbandingan Penelitian Terdahulu ............................. 9
Tabel 2.2 : Jumlah Karyawan............................................................. 37
Tabel 2.3 : Tingkat Pendidikan Karyawan....................................... 38
DAFTAR GAMBAR
Gambar 2.2 : Kerangka Berpikir ........................................................ 38
Gambar 4.1 : Logo Ayam Goreng Gama .......................................... 65
Gambar 4.2 : Logo Resto dan Steak Gama ....................................... 66
Gambar 4.3 : Logo Gama Printing .................................................... 67
Gambar 4.4 : Logo Belanja Gama ...................................................... 67
Gambar 4.5 : Logo Gama Pro ............................................................. 68
DAFTAR LAMPIRAN
Lampiran 1 : Struktur Organisasi
Lampiran 2 : Job Discription
Lampiran 3 : Pedoman Interview
Lampiran 4 : Wawancara
Lampiran 5 : Hasil Pembahasan Outbound Training
Lampiran 6 : Hasil Pembahasan Wawancara dengan Interviwee
Lampiran 7 : Daftar Pertanyaan
Lampiran 8 : Bukti Konsultasi
Lampiran 9 : Berkas Pembimbingan Skripsi
Lampiran 10 : Berkas Izin Penelitian
Lampiran 11 : Berkas Jawaban Izin Penelitian


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